Support 24/7

We guarantee high reachability to our service department through our complaint handling call centers operating 24 x 7.

Highly experienced complaint management is ensured, with the use of Oracle ERP system supported by state-of-the art IT infrastructure.

Each complaint received is logged into the ERP system.

After Sales Services

“Sale of product is been considered incomplete without availability of robust aftersales support.”

Keeping this concept in mind Tazweed proudly presents the development of the aftersales service department manage all aftersales service requirements addressing the needs of regional HVAC industry.

Supervised by highly competent staff and comprehensively trained technicians, our service department ensures complete customer satisfaction by assuring reliable aftersales support to all major products sold by Tazweed.

In addition to providing service to under warranty products, Tazweed also undertakes Annual Maintenance Contracts for maintenance of HVAC equipment. Tazweed ensures its superior service provision through:

  • 24 x 7 complaint handling call centers to ensure easy reachability
  • IT enabled complaint management systems with proven efficiency
  • Time based complaint categorization and subsequent workforce allocation
  • 6 hours lead time for attending complaints
  • Highly competent and trained workforce to handle service requirements

We guarantee high reachability to our service department through complaint handling call centers operating 24 x 7.

Highly efficient complaint management is ensured, with the use of Oracle ERP system supported by state-of-the art IT infrastructure.

Each complaint received is logged into the ERP system.

Providing original spare parts and high-quality refrigerant.

Annual Maintenance Services

Headed by highly competent staff and comprehensively trained technicians, Tazweed also undertakes Annual Maintenance Contracts for maintenance of HVAC equipment. Tazweed ensures its superior service provision through:

  • Attend calls within 24 hours
  • Factory trained technicians
  • Maintenance Software for handling complaints
  • The ready availability of original spare parts
  • Replacement / Retrofit Works
  • Tazweed – Services

We guarantee high reachability to our services through complaint handling call centers operating 24 x 7 [+971 55 269 59 55 Dynamics ERP].

Highly efficient complaint management is ensured, with the use of Oracle ERP system supported by state-of-the art IT infrastructure.

It is made sure by Tazweed that each complaint is attended within 6 hours through complaint categorization and effective workforce allocation.

After Sales Service Department

It is made sure by Tazweed that each complaint is attended within 6 hours through complaint categorization and effective workforce allocation.

The quality of Aftersales service provided is ensured through product specific service skill training to technicians.

Comprehensive trainings are provided to technicians to efficiently deal with challenging service requirements of HVAC industry.

Tazweed trusts that the development of the separate robust aftersales service division adds tremendous value to its business as its ensures complete customer and end user satisfaction.

Authorized Samsung service center

Tazweed is proud to be Samsung's authorized service center, whether it is a product repair or just some help advice we guarantee high reachability to our services through complaint handling call centers operating 24 x 7, with the ready availablity or original spare parts and the expertise of our trained technicians.

AMC for all HVAC brands-MEP Maintenance

Headed by a highly competent staff and competent staff and comprehensively trained technicians, Tazweed also undertakes Annual Maintenance Contracts for maintenance of all HVAC brands.

Our fully licensed staff provide a full range of mechanical, electrical, plumbing services and maintenance including installation and repair worn in site.

With expert technicians and specialist expertise, we provide MEP maintenance solutions and services in all kinds of properties.

Servicing all HVAC brands

Our company has extensive experience in the service, sales, installation and maintenance of all types of heating, ventilating and air conditioaning systems.

We service all HVAC brands, our certified technicians are available to offer full services from installation, to repair work and maintenance.